Will my design be original and mine to use forever?
Of course! All of our designs are custom graphic design work and copyright will be handed to you upon completion. Your custom design will be yours to keep.
How many times will you revise my new design?
We’ll revise your new concept as many times as it takes until you are 100% happy with your design. Through research and idea-storming, we learn as much as we can about your business before putting a lot of care and thought into your new design.
How long will my project take?
All projects are different and the design-time is affected by your speedy feedback when we present design ideas. As rough guide, logos take about 7 days and websites take roughly 4 weeks. The quicker you respond with concise feedback, the faster we can complete a project!
Do you provide printing services?
We usually let you look after the printing as you probably have a preferred printer nearby but if you’d like us to arrange the printing, we can do so with a small handling and delivery charge.
How will I receive my final designs?
As the final files can be quite large, they will usually be either uploaded to Dropbox or Google Drive for you to download.
What file types will you provide?
We generally provide final designs as .png and .pdf files but other formats are available if needed.
I need something done urgently. Can you help me?
We can usually handle rush jobs depending on our production diary. Contact us to find out about our current workload.
What website platforms do you use for websites?
We use WordPress as our preferred platform along with a great page builder called Elementor Pro which will be included in your design.
Do you offer payment plans?
We spread the cost of your project over 4 payments, starting with a deposit.
What payment methods do you accept?
We accept payment by BACs bank direct transfer or by credit card. Unfortunately we no longer accept cash or cheques.