Mail Client Manual Settings


In all cases, where it says your_domain_name, this means your complete domain name including the suffix, for example,

There are two ways to use our email services; webmail or by using your preferred email program.

Access webmail by going to your_domain_name/webmail

Using email on your device
Everyone has their preferred email client and we don’t have settings for every device and every email client, although the way they work is similar. There are two types of email methods of sensing and receiving – IMAP or POP3. IMAP means that the emails are saved on the server and synced with your other devices whereas POP3 your devices are not synced.

Setting up your email

Create a mailbox in the normal way for your particular device and your mail client might find the details automatically when you add your user name (email address) and password. You might need to add the details manually and these settings are seen below.

Where deals are shown as ‘optional’ in your settings, we recommend entering the details.

You can manually configure your mail client using the settings below:

Option 1 – Secure SSL/TLS Settings

Password: Use the email account’s password.
Incoming Server:

  • IMAP Port: 993
  • POP3 Port: 995
Outgoing Server:

  • SMTP Port: 465
IMAP, POP3, and SMTP require authentication.


Option 2 – Non-SSL Settings
(NOT Recommended)

Password: Use the email account’s password.
Incoming Server:

  • IMAP Port: 143
  • POP3 Port: 110
Outgoing Server:

  • SMTP Port: 587

Email Instructions


  • IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application.
  • POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.
  • Outgoing mail is sent using SMTP.
  • We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.